The Global Security Operations Center: Boeing’s Approach to Securing its People and Business
Learning Objectives:
- Summarize lessons learned from establishing a GSOC.
- Explain best practices with staffing model options.
- Describe the ability to conduct integrated event detection and analysis to improve the efficiency and effectiveness of its security and fire protection team.
- Recognize how collaborative relationships with law enforcement and industry partners are critical to success.
Credits:
Participants completing this course may be eligible to receive Continuing Professional Education credit or CPEs toward ASIS re-certification.
Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems, and service provider of aftermarket support. The company supports airlines and U.S. and allied government customers in more than 150 countries and employs more than 150,000 people across the United States and in more than 65 countries.
To support the size and growth of its business, Boeing opened its Global Security Operations Center (GSOC) in 2017 to optimize its security and fire protection operations in the United States and to greatly enhance its ability to protect its employees and assets around the world.
The GSOC provides the company with a global risk management service and standards that are focused on providing a common operating picture of the company’s global enterprise, including centralizing its emergency and non-emergency dispatch; facilitating crisis management operations; and providing risk intelligence support to the company’s leaders.
Jeremy Rodrigues is the leader of Boeing’s Global Security Operations Center. He is responsible for ensuring continuous visibility of Boeing’s global risk landscape and leads a team that provides intelligence analysis, crisis management, travel security, and emergency communications services. Prior to joining Boeing in 2016, Rodrigues served as a foreign affairs officer at the U.S. Department of State where he managed global security programs at the Bureau of Diplomatic Security’s Overseas Security Advisory Council and Office of Intelligence and Threat Analysis. Rodrigues holds a Master of Science degree in Homeland Security and Bachelor of Arts degree in International Security and Conflict Resolution, both from San Diego State University. |
Tom Shinner is the Director of Security and Fire Services and reports to the vice president and chief security officer at Boeing. In this role, Shinner is responsible for all aspects of security and fire services across the company, including uniformed security, fire protection, global security operations center, aviation security, supply chain security, business continuity, emergency preparedness, security technology group, security assessment team, and security background screening. Prior, Shinner held a series of management positions that included the site security and fire leader for Boeing’s Auburn, Frederickson and Portland sites. Shinner joined Boeing in 1985 and holds a degree in criminal justice. |