Addressing Workplace Violence in Healthcare: A Collaborative Model
Learning Objectives:
- Describe acts of workplace violence in a healthcare setting and response plans to mitigate risks.
- Develop action plans for security and nursing professionals to prepare and respond to a workplace violence event.
- Identify healthcare standards and guidelines aimed at reducing workplace violence incidents.
- Integrate the importance of communication of multiple teams to provide a rapid response.
Credits:
Participants completing this course may be eligible to receive Continuing Professional Education credit or CPEs toward ASIS re-certification.
Locations that were once considered safe havens such as schools, places of worship and healthcare institutions are no longer immune to acts of violence, and that includes healthcare, such as hospitals, emergency rooms, and facilities that provide healthcare outside of a hospital environment. As violence continues to increase within the healthcare environment, organizations must take proactive steps to educate clinical and non-clinical staff members on how to be prepared for an event. This webinar will feature actual tools developed and implemented at Mayo Clinic Arizona.
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Heather Gunn is a board-certified Nursing Education Specialist for Mayo Clinic of Arizona. She has been in healthcare for over 17 years during which time she has worked with patients at the bedside, supervised multiple nursing units and currently holds a position managing several educational programs including: violence awareness, safe patient handling, patient experience and cardiac life support. |
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Scott Levy is a nationally recognized healthcare security expert. Scott is currently the Senior Manager of Global Security for Mayo Clinic. In this capacity, Scott oversees all security and guest services operations at Mayo Clinic locations in Arizona. Scott also serves on the enterprise security leadership team for Mayo Clinic. Scott’s 15+ years of security experience includes senior leadership roles at three (3) Level I Trauma Centers in Chicago. Most recently, Scott served as Director of Public Safety at University of Chicago Medicine. At UChicago, Scott helped design and implement a strategic security plan for the launch of adult trauma services. Under his leadership, Security Magazine ranked UChicago Medicine in the top 10 healthcare security programs in the U.S. in their annual ‘Security 500’ report. Scott is board certified in security management, holding both the Certified Protection Professional (“CPP”) from ASIS International and Certified Healthcare Protection Administrator (“CHPA”) from the International Association for Healthcare Security & Safety. Scott has a Master of Business Administration from Roosevelt University in Chicago, and a Bachelor of Arts in Political Science and Criminal Justice from The George Washington University in Washington, D.C. Scott resides with his family in Phoenix, Arizona. |
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