The Architecture Firm Maturity Index: A Roadmap to Sustainable Growth  

Is your architecture firm operating at peak efficiency, or are you constantly putting out fires? Many firms struggle with inconsistent business development, project bottlenecks, financial uncertainty, and disorganized operations—often without realizing the root cause is a lack of business maturity.

In this 60-minute webinar, Founder of The Well-Designed Firm Steve Burns, FAIA, will walk you through a structured Maturity Index to help you assess your firm’s strengths and weaknesses across six critical areas: Winning Work, Project Management, Client Experience, Finances, Billing, and Operations. You’ll gain a clear understanding of where your firm stands today and, more importantly, the specific steps you can take to level up your business processes, improve efficiency, and drive sustainable profitability.

We’ll explore practical, real-world strategies for moving from reactive to proactive firm management, ensuring you’re not just delivering great designs, but also running a thriving, resilient business. Whether you’re a principal, partner, or senior leader in an architecture firm, this session will equip you with the actionable insights needed to build a more predictable, scalable, and profitable practice.

Photo courtesy of BQE Software

Steve Burns, FAIA ; As a distinguished thought leader, Steve blends his passion for design and firm management with profound insights into emerging technologies. Over the past 2 decades, working directly with over 1,400 firm owners, Steve has significantly contributed to reshaping these businesses for enhanced growth and sustainability. Steve's career highlights include a 7-year tenure at SOM Chicago, founding BBA Architects in 1993 and growing it to 17 architects before its 2007 sale, and creating ArchiOffice, a groundbreaking project management software company acquired by BQE Software in 2010. Recognized for his significant impact on the profession, in 2009 Steve was elevated to the College of Fellows of the American Institute of Architects. Currently, as Founder of The Well-Designed Firm, he focuses on leading AE firms to operational excellence, mentoring leaders to craft businesses as elegant and innovative as the architecture they create.